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Breakfast seminar on Digital Customer Satisfaction

28 Mar

On March 11, we organised a full house breakfast seminar at SO Stockholm in Kungsträdgården focused on digital customer satisfaction.

Special guests were Susanne Bergh (Head of customers and channels at Länsförsäkringar Bank) and Pierre Du Rietz (Managing director at Web Service Award), who discussed how to create customer satisfaction in digital channels and how to quantify and measure customer satisfaction with apps and online.

If you missed the seminar, or if you want to listen to the presentation one more time, you can watch this movie or the pictures from the presentation shared below.

Breakfast Seminar on Digital Customer Satisfaction from Screen Interaction on Vimeo.

Breakfast Seminar focused on Digital Customer Satisfaction, the presentation. March 11, 2016 from Screen Interaction

By Malin Hansson Dahl